Hey there! Remember the last time you reached out to a company and got a robotic reply? Yeah, we hate that too. At SoleFlex, every email lands in the inbox of a real human—often our founder, who’s been known to reply with a personal story or even a shoe recommendation (ask him about his obsession with vintage sneakers!).
Honestly, we’re not just saying that. Last year, a customer’s feedback about our soles being "too grippy" led to our best-selling FlexGrip design. So, whether it’s a complaint, idea, or just a chat about foot comfort, hit us up. We read everything—even the rants about shipping delays (we feel you, trust us).
Live Chat? You bet! Look for the bouncing sneaker icon at the bottom right. Jared from our team (yes, the one who ran a marathon in our prototypes) usually handles it.
P.S. We don’t do contact forms. Why? Because typing into a blank box feels like shouting into the void. Email us directly—we’ll even send a meme back if you’re lucky.
