We’d Love to Hear From You

Hey there! Ever had one of those moments where you just wanted to chat with someone real about a product? That’s exactly why we’re here. At SoleFlexK, we don’t just sell shoes—we build relationships. And trust me, we take that seriously.

Fun fact: Our founder, Alex, still replies to every fifth email personally. Why? Because he remembers the early days when a single customer’s feedback shaped our entire product line. Crazy, right? But that’s how much your voice matters to us.

Get in Touch

Whether you’ve got a burning question or just want to share your latest SoleFlexK adventure, here’s how to reach us:

• Address: 8188 Poinsett Terrace, Pasadena, MD
• Email: [email protected] (We usually reply within 12 hours—unless Alex is testing new shoe prototypes!)
• Phone: +1 620 742 9105
• Hours: Monday–Friday, 9am–6pm EST

Prefer typing? Our live chat agents are like walking encyclopedias of shoe knowledge. Seriously, ask them anything—I once watched one explain the physics of arch support for 20 minutes straight.

Your Voice Matters

Here’s the thing—we’ve changed return policies, added sizes, even created a whole new color because of customer emails. That neon orange sole? That was Sarah from Ohio’s idea. So don’t hold back!

Not sure what to write? Try this:

• “The blue laces are amazing, but any chance you’d make glow-in-the-dark ones?”
• “I walked 10 miles in your shoes yesterday—here’s what happened...”
• “Can you help me choose between the Flex and Air models?” (Pro tip: Our team loves these questions!)

P.S. If you’re reading this at 2am wondering about international shipping, yes, we’ve been there too. Drop us a line—we might just be awake answering emails with a cup of coffee in hand.